Getting Started

During the pandemic, faculty, staff, and graduate students are expected to work remotely. Policies and resources revised to support remote work appear in bold under each section below. Contact Regin Davis with questions.

Princeton University ID

At this time, the Tiger Card office is working remotely and does not have office hours.

Your official Princeton University ID, the TigerCard, gives you access to many important University facilities and services, such as the libraries, gym, and various cafeterias on campus.

To get your TigerCard, you need to complete a TigerCard Request Form.

Note: Any changes in your name, home address or social security number must be reported to the ID office. If you lose your card, there is a replacement fee of $15.00.

Parking Permit

At this time, All TPS customer service operations will be handled remotely (8:30 AM-4:30 PM, Monday-Friday) due to current state and University guidelines. If you require assistance, email ttps@princeton.edu (preferred) or call 609-258-8300.

You can apply for an official parking permit by appearing in person at the Parking Office on the A level of the New South Building during their business hours from 8:30 a.m. to 4:30 p.m. on weekdays. A free parking permit will be issued to you on the spot, but you must bring either your letter of appointment or your PUID. You will be assigned to a specific parking lot and provided with maps. If you have special parking needs, the parking staff will do their best to accommodate you.  

Computing

Software Licenses and Conferencing

Zoom enterprise video conferencing with real-time messaging and content sharing is available for visitors. You can access your account by going to  www.princeton.edu/zoom. The "getting started with Zoom at Princeton" knowledge base article can be found at: https://kb.princeton.edu/KB0012240. To aid remote collaboration and community, UCHV has enabled a Microsoft Teams account (teams.microsoft.com). Sign in with Princeton email address and Princeton password for access.

Visitors have access to Adobe Acrobat Pro with a knowledge base article found here at:  https://kb.princeton.edu/KB0011751 (Princeton log-in required). 

Desktop Computing

Your desktop computer is equipped with Microsoft Office, Firefox and Chrome web browsers, and Adobe Acrobat Professional. The University offers numerous computing resources via its campus network, such as access to library catalogs, Lexis-Nexis, J-STOR, and the internet.

In order to sign in to your Princeton account for the first time, you'll need to lookup your netid via our Online Directory.  Next, visit the password creation/reset tool at:  https://princeton.service-now.com/service?id=password.  Finally, you'll want to setup two-factor authentication by setting up a Duo enabled device.  For further information about your Princeton Account, please visit our knowledge base article at:  https://kb.princeton.edu/KB0012893.  Feel free to see Dawn, Regin, or Andrew for further assistance when you first come to campus.

For further help setting up your email, connecting your own laptop to the wireless network 'eduroam' and general troubleshooting, or to ask for additional software to be installed, please contact Andrew Perhac at 609-613-6566 or aperhac@princeton.edu to set up an appointment. You may also call the Office of Information Technology (OIT) help desk at 609-258-HELP at any time or visit www.princeton.edu/kb for general troubleshooting tips.

Any hardware items purchased using Princeton funds (approved by Regin and purchased by Andrew) reverts back to UCHV's ownership at the end of your visit.

Please talk to Andrew Perhac about specific needs.

Telephones and Voicemail

In support of the University’s move to remote teaching, learning, and working, OIT enabled Jabber services for all faculty and staff having operational University phone numbers. Please visit the Princeton Service Portal for instructions on how to install Jabber for Windows, macOS, iOS, and Android.

Princeton University has adopted the Cisco Unified Communications Manager Telephone Solution to manage your telephone and voicemail options.  With the text-to-speech capabilities, you will be able to play voice mail messages and preview text versions of these messages from your e-mail inbox. Additional features will allow you to set your own call answering rules to direct your calls according to caller or time, set multiple greetings, and more.  For more information on our Cisco telephone system, please visit the Princeton Service Portal

If you have questions or need help with UM, send e-mail to helpdesk@princeton.edu, or call Telephone Support at 8-HELP, Option 4.